Returns

1. Change of Mind

Unfortunately, we do not offer returns or refunds for change of mind purchases. We encourage you to carefully consider your purchase before placing your order. Please review product descriptions, sizing charts, and other relevant information on our website to ensure the item meets your needs.

2. Faulty or Damaged Goods

We are committed to providing high-quality products. If you receive a faulty or damaged item, please contact our customer support team at support@motherdaily.co within 7 days of receiving your order. We will assess the item and, if deemed faulty, offer you a replacement or refund in accordance with Australian Consumer Law.

3. Assessment of Faulty Goods

To assess a faulty item, we may require you to provide:

• Proof of purchase: This can be your order confirmation email or a copy of your receipt.

• Photos or videos: Clear images or videos of the fault or damage.

4. Exclusions

The following are excluded from our returns policy:

• Change of mind: As stated above, we do not offer returns for change of mind.

• Normal wear and tear: We are not responsible for damage caused by normal wear and tear, misuse, or improper care of the product.

• Incorrect use: We are not responsible for damage caused by using the product in a way that it was not intended to be used.

5. Remedies for Faulty Goods

If your item is deemed faulty, we will offer you one of the following remedies:

• Replacement: We will replace the faulty item with the same or a comparable product.

• Refund: We will issue a full refund for the purchase price of the faulty item.

The remedy offered will depend on the nature of the fault and your preferences.

6. Contact Us

If you have any questions about our returns policy, please contact us at support@motherdaily.co

Last Updated: February 2025