Privacy and Cookie Policy
1. Introduction
From Scratch Ventures I Fund Pty Ltd ("we," "us," or "our") is committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) ("Privacy Act"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website motherdaily.co (the "Site") or use our services. Â
By using our Site or services, you agree to the collection and use of your information in accordance with this Privacy Policy. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services. Â
2. Information We Collect
We collect personal information from you when you visit our Site, register on the Site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or otherwise interact with our services. Â
a) Kinds of Personal Information We Collect:
- Identifiers: This may include your name, email address, postal address, phone number, online identifiers (such as IP address), and account usernames.
- Customer Records Information: This may include information such as your billing and shipping address, purchase history, and customer service interactions.
- Commercial Information: This may include information about products or services you have purchased, considered, or shown interest in.
- Internet Activity: This may include your browsing history on our Site, search queries, interactions with our online ads or marketing emails, device information, and referring URLs.
- Geolocation Data: We may collect information about your device's location.
- Sensitive Information: We will only collect sensitive information (e.g., health information, racial or ethnic origin) with your explicit consent and where permitted by the APPs.
b) How We Collect Personal Information:
- Directly from you: When you provide it to us through forms, surveys, orders, or other interactions.
- Automatically: Through cookies, web beacons, and other tracking technologies when you visit our Site.
3. Purposes for Collecting, Holding, Using, and Disclosing Personal Information
We collect, hold, use, and disclose your personal information for the following purposes:Â Â
- Providing and improving our services: This includes fulfilling your orders, processing payments, communicating with you about your orders, and providing customer support.
- Personalizing your experience: We may use your information to recommend products or services that may be of interest to you.
- Marketing communications: With your consent, we may send you emails or other communications about new products, promotions, and other updates.
- Site and service improvement: We may use your information to analyze Site traffic, understand user behavior, and improve our Site's design and functionality.
- Protecting our rights and interests: We may use your information to prevent fraud, enforce our Terms of Service, and comply with applicable laws and regulations. Â
We will not use or disclose your personal information for any other purpose without your consent, unless required or authorized by law.
4. Disclosure of Your Information
We may disclose your personal information to third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us with payment processing, email delivery, data analysis, and other essential functions. We will take reasonable steps to ensure that these service providers comply with the APPs. Â
- Related companies: We may disclose your information to our related companies for purposes consistent with this Privacy Policy.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. Â
- Legal Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users of the Site or the public. Â
5. Cross-Border Disclosure of Personal Information
If we disclose your personal information to overseas recipients, we will take reasonable steps to ensure that the overseas recipient does not breach the APPs. This may include:Â Â
- Entering into contractual agreements with overseas recipients that require them to comply with the APPs.
- Only transferring personal information to overseas recipients in countries with similar privacy laws to Australia.
- Using data encryption and other security measures to protect personal information during transfer.
6. Direct Marketing
We may use your personal information to send you direct marketing communications about our products and services. You can opt-out of receiving these communications at any time by clicking the "unsubscribe" link in the email or contacting us using the contact information below. Â
7. Data Security
We take reasonable measures to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes:Â Â
- Access controls: Limiting access to your personal information to authorized personnel.
- Secure storage: Storing your personal information in secure servers and databases.
- Data encryption: Encrypting sensitive data during transmission and storage.
- Regular security assessments: Conducting regular security assessments to identify and mitigate vulnerabilities.
8. Accessing and Correcting Your Personal Information
You have the right to request access to, and correction of, your personal information that we hold. You can make a request by contacting us using the contact information below. We will respond to your request within a reasonable timeframe and may charge a reasonable fee for providing access to your information. Â
9. Making a Complaint
If you believe that we have breached the APPs, you can make a complaint by contacting us using the contact information below. We will investigate your complaint and attempt to resolve it within a reasonable timeframe. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). Â
10. Anonymity and Pseudonymity
Wherever possible, we will allow you to interact with us anonymously or using a pseudonym. However, in some circumstances, it may be necessary for us to collect your personal information to provide our services (e.g., to process an order).
11. Destruction or De-identification of Personal Information
We will take reasonable steps to destroy or de-identify your personal information when it is no longer needed for the purposes for which it was collected.
12. Children's Privacy
Our Site and services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. Â
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last Updated" date at the top of this Privacy Policy. Â
14. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@motherdaily.co
Last Updated: February 2025
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